Bedford Behavioral Health Client,
We know that there’s widespread concern in our community about the Coronavirus Disease 2019 (COVID-19), and we want you to know that your health is our top priority. With COVID-19’s presence in our area, we request that if you are having a respiratory illness or flu-like symptoms such as fever, cough, or shortness of breath, have traveled to a high-risk area for transmission of COVID-19 in the last 14 days, or if you have been in close contact with someone confirmed positive or currently being evaluated for COVID-19 you do not come to the office for therapy.
With the increasing uncertainty and growing number of infected individuals around the world, we encourage you to take a proactive approach to minimize exposure and further risk. Please read the following:
? Please actively wash your hands before coming to your appointment.
? Please limit the time spent in our waiting room prior to your appointment.
In the upcoming days, we will begin to offer telemental health (online sessions using the Simple Practice video platform which is secure and HIPAA compliant) to minimize risk and encourage social distancing. We will likely be converting to only telemental health as Michigan’s decisions on protection continue to unfold. In the meantime, we are still holding in-person appointments. As of today, not all health insurance providers reimburse for telemental health services. We are working diligently to communicate with your provider to ensure your care is not interrupted due to costs. Please contact your health insurance provider and request coverage of telemental health services. Research shows that teletherapy can be just as effective as in-person appointments and we are committed to continuing care and helping you reach your therapy goals. Please refer to the CDC’s dedicated 2019-ncov website for additional information, and maintain awareness by checking the official communications from the Centers for Disease Control (CDC) and World Health Organization (WHO).
If you have any questions, please let us know.
Thank you for understanding.
Your Bedford Behavioral Health Team